Tuesday, November 29, 2011

Dial 866 and Say "I Do"

Back in July we wrote of getting telephone calls where the caller asks whether this is FedEx.  It is not, but as it turns out our toll-free number is only a few digits off from the FedEx number, so a few careless callers a a month get us when what they want is FedEx.

We wondered whether FedEx gets calls from people seeking badges.

Today a new wrong number has cropped up.  So far today we have received two calls from persons seeking MyWedding.com, the toll-free number for which is identical to ours except for the first three digits.

Ours is 800.  Theirs is 866.

Still, it is a sales opportunity for us.  We have in the past sold beach badges to persons planning beach-themed wedding receptions.  So maybe we need to change our telephone greeting to "Thank you for calling the Badge Company.  May we help plan your wedding?"